Care Information

We honour fragility – and with care, it endures just a little longer.
Some things are made to remind us that beauty is temporary.

CarrieAway jewelry is handcrafted from flame-worked glass — shaped by fire, and refined by hand. Each piece holds small variations that make it truly one of a kind. Though glass is delicate, with mindfulness and gentle care, it can remain a part of your story for years.

Care and Cleaning

· Try to avoid direct contact with perfumes, lotions, and sprays — these don’t harm the glass, but may affect metal components over time

· Gently wipe with a soft, dry cloth when needed

· Do not wear while bathing, swimming, or sleeping

Storage

· Store your piece in its original box or a soft pouch

· Keep it away from other objects that might scratch or chip the surface

· Avoid exposure to extreme temperatures or impact

Repairs and Warranty

Each item is quality-checked before shipping. If your jewelry arrives damaged, contact us within 48 hours of delivery with photos and your order number.

We offer complimentary repairs within 3 months for any faults not caused by misuse.
Repairs outside this period may be available for a small fee — please email us first before sending anything back.

Materials

All CarrieAway pieces are made from hand-shaped glass, formed in flame and annealed in a kiln for strength. Findings are made from sterling silver or hypoallergenic components, where possible.
Our packaging is entirely recyclable and plastic-free.

Need help or have a question?
We’re always happy to hear from you: hello@carrieawayglass.com.